The Supporter in DISC
People with the S (Supporter) personality type tend to be calm, patient and respectful in their interactions with others. Rarely angered or excited, they are likely to work to maintain a peaceful and harmonious environment.
With a position on the lower right of the DISC, Supporters are likely to demonstrate their conscientiousness by listening patiently when responding to the needs and requests of others. Respectfully considering the thoughts and feelings of others, they are likely able to respond empathetically in difficult or stressful situations.
In summary, S personality types tend to…
Listen patiently to the needs and requests of others.
Work considerately and cooperatively with others.
Be uncomfortable with aggressive or hostile people.
Avoid overly competitive situations.
Take direction from a leader you trust.
Every personality archetype has strengths and blind spots, and these are often amplified in professional settings where we often encounter a diverse group of people with vastly different backgrounds and value systems.
Strengths that are typically associated with the S personality type include...
Building trusting relationships by providing predictability and rewarding loyalty.
Considering the impact on the stability of the group when making changes.
Providing a calming, stablizing presence for others in tough situations.
Promoting the benefits of teamwork and cooperation when motivating others.
Following up by checking back on a regular basis and being available to help.
Responding to questions with patience and understanding.
Asking for feedback at regular intervals.
Being attentive to the needs and concerns of other people.
Blind spots that are typically associated with the S personality type include…
Not being direct when communicating negative information.
Not being forceful or assertive when necessary.
Minimizing negative feedback, leaving others unclear about the problem.
Correcting or re-doing work rather than confronting someone who becomes hostile.
Displaying discomfort when communicating with hostile or aggressive people.
Delaying decisions involving interpersonal conflict
Displaying discomfort when managing people who actively resist close supervision.
Having trouble detaching and being productive in emotionally charged situations.
Use a calm, agreeable, warm tone and be very considerate of their feelings, asking questions to understand where they may have concerns or thoughts.
Meetings should be done in-person when possible, with a prepared agenda.
Emails should be warm, sincere, and expressive.
Feedback should be thoughtfully explained and delivered with empathy.
Conflict should be handled with caution, as it can escalate and result in hurt feelings.
When people experience pain, stress, or dissatisfaction at work, it can usually be attributed to energy-draining activities. Therefore, it’s important to know what kinds of activities energize each personality type and which activities drain them.
Supporters tend to be motivated and energized by…
Paying attention to the needs and concerns of other people.
Asking for feedback regularly.
Playing a supporting role on the team and staying out of the spotlight.
Responding to difficult situations with empathy and compassion.
Promoting teamwork and cooperation between parties.
Following up and checking in with other people when they are dealing with a challenge.
Taking time to understand how people are feeling about a recent change.
Listening to questions from other people and responding thoughtfully.
Building long-term trust and loyalty with consistent, predictable behavior.
Supporters tend to be drained by…
Frequently working on a tight deadline.
Using a forceful approach to direct and develop others.
Making decisions quickly with limited data.
Making decisions on behalf of other people without much group input.
Assigning tasks with major goals, rather than detailed instruction.
Setting up and participating in competitions.
Being in the spotlight or the center of attention.
Communicating with quick conversations and messages, rather than thoughtful discussion.
Critically questioning existing practices and procedures.
Supporters thrive in positions where they are able to attend to the needs of others, build long-term trust, and have lots of daily interaction. They appreciate predictable, calm, collaborative environments and may work most effectively when they can make plans for the future and stick to them most of the time.
Common jobs for people with the S personality type are:
Human Resources Manager
Human Resources Director