DISC intro

What is DISC, and why should I care?
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Why is learning more about DISC worth my time?

People are complicated. Each person has their own set of values, beliefs and perspectives. We may not always agree, but there are tools that can make stressful interactions easier. It comes down to understanding and employing empathy in your everyday behavior.

Empathy is the ability to share and understand another person’s feelings. To employ empathy is to be able to view another perspective in an authentic way.

So why DISC?

Because it teaches empathy. The DISC personality assessment is the best resource for an individual to understand how to cater their behavior to the situation. That’s why we use DISC over other like-minded tests such as Myers-Briggs, The Color Code, or the myriad of options available.

The Myers-Briggs test provides a general understanding of how a person operates without giving specific advice or information. That is an essential lesson to learn for self growth and understanding, but it does not tell you how you will react and how to act appropriately in those situations. The DISC framework gives us a more flexible, adaptive assessment and tools to understand and communicate more effectively as you go about your busy, hectic life.

To employ empathy is to be able to view another perspective in an authentic way.

The more you learn about the other types, the better you can understand how to remain approachable, how to be more assertive, how to lower your guard, and how to attract others to get your ideas heard.

Our mission is to be a coach for every conversation. Crystal can do that without any knowledge of DISC, but for those that want to go a little further, Crystal’s assessments can have an entirely new meaning. We really believe in DISC and employ these tactics at Crystal HQ. The information on the next couple of pages is to help you have the same success.

D-personality

General Behavior

A person with the "D" personality type is likely to be direct, assertive, independent, and decisive. They are intense competitors that thrive with ambitious goals and challenges, preferring action over analysis when they need to complete a task.s

D's are also generally comfortable with conflict, and may push harder than other more passive personality styles to assert their will and take control of a situation

Temperament

A D-personality will typically speak confidently and confidently, but will be quick to end a conversation that isn't going anywhere. Their ideas will be high-level, opinionated, and at times blunt, but you usually will have no problem understanding where they stand on an issue. D’s are less likely to want to ease into a situation. Instead, their take-charge attitudes lead them to barrel in, often before assessing the full scenario. Watch out for a D on a mission. Once the goal is in view, there’s little that can stop them. However, they are open to outside perspective if they think it’ll get the job done faster.

In short, D’s are extremely competitive individuals are prefer leadership roles.

Four terms to identify a D:
  • Competitive
  • Pushy
  • Adventurous
  • Decisive
Communication Style

As in action, a D-personality will communicate as efficiently as possible. Short, clipped statements are a D’s natural way of responding or giving instructions. A D-personality views the world in broad terms and prefers, even demands, to skip the details. Don’t expect to make small talk with a D-personality. From their perspective, light banter is a waste of time and doesn’t move the conversation towards any action.

Four Easy-To-Remember Descriptions
  • A D-personality is so focused on achievement that most conversation will focus on results and ignore method
  • A D-personality will often overlook strategy and logic, instead preferring to figure it out as they go
  • D’s are extremely objective people. They do not make decisions based on emotion.
  • D-personalities move at an extremely fast pace and enjoy physical activities
More about D type

I-personality

General Behavior

People who are identified as I-personalities like fun. They are confident, engaging and extremely approachable. These individuals love social settings and value connecting with others, are always looking to expand their network and social circles and enjoy spending time with new people. They get excited to explore fresh ideas and begin new projects, and are likely to bounce around between what they are working on. I’s like to multi-task and be in on lots of things at once.

I-personalities are informal people, they are warm and welcoming, and they have a sincere interest in the feelings of others. Their openness and social awareness is considered charming to those who interact with them.

Temperament

The confidence I-personalities exhibit is very apparent. They are outgoing and talkative, and tend to interact positively in whatever situation they find themselves in. They are external processors, which means they think out loud and may share their thoughts and feelings very candidly. I’s possess remarkable communication skills. That natural ability coupled with their focus on the people surrounding them make excellent leaders.

The best way to identify an I-personality is to watch them walk into a room. They will greet and introduce themselves to everyone without any hesitation before taking their seat or settling into a conversation.

Four terms to identify an I:
  • Inclusive
  • Creative
  • Outgoing
  • Talkative
Communication Style

I-personalities love to talk ...about anything and everything. They are expressive and will often gesture with their hands and use facial expressions to convey their message. Leave lots of time for social conversation, even in a professional setting, when you are working with an I-personality. I’s love to brainstorm and collaborate but will shy away from making big decisions on the spot. Although they are naturally incisive, they are visual people who like to read through everything that was discussed first.

Four Easy-To-Remember Descriptors
  • I-personalities will work hard to maintain a positive environment
  • I’s will use their natural charisma and communication skills to influence others, especially in terms of seeing their perspective
  • I-personalities thrive on approval and are motivated by public appreciation
  • I-personalities love brainstorming and new projects and can have the tendency to take on too much too quickly
More about I type

S-personality

General Behavior

S-personalities are naturally reserved people who look for like minded supportive, consistent, and loyal individuals in their relationships. They are known for being sympathetic to others' perspectives, as well as excellent active listening skills which contribute to the calm, steady environments and situations they might seek out intentionally. This steady quality makes the S’s excellent in situations that call for diplomatic skills and judgement of character.

While an S-personality might wait for someone else to initiate a relationship, they are very dependable for maintaining relationships once they have been established. That being said, their circles of friends are typically small, and extremely tight-knit. S’s are fiercely loyal and will work hard to keep close relationships with the people they have come to value over time.

Temperament

S-personalities are calm, people who employ intention into all of their words and actions. They are patient and kind in their responses, and are quite thoughtful in all that they do. S’s are naturally gentle and can be open to new people and new surroundings, but need time to assess the situation and adapt. Their reserved nature can often be misinterpreted as cold, something most S’s struggle to overcome. S-personalities like to work steadily, without outside interruption, and will steadfastly resist change and conflict.

S-personalities balance out the more outgoing types and support those that are more analytical. They are the true supporters amongst us.

Four terms to identify an S:
  • Patient
  • Reassuring
  • Meditator
  • Methodical
Communication Style

S-personalities are often soft spoken. Their reserved qualities can often come across as formal or pristine, especially in writing. It’s important not to overwhelm or come on too strong in the first couple of interactions with an S-personality. Instead, S’s prefer to build trust and warmth through more meaningful conversation. This is important to note when working with an S-personality because the more efficient types may overlook the need for personal anecdotes and small talk and rush right to the crux of an issue.

Three Easy-to-Remember Descriptors
  • S’s are extremely respectful of their colleagues space and will very rarely interrupt anyone to insert their ideas
  • S-personalities love to strategize, and will often shy away from abstract work in favor of a methodical course of action
  • Stability and structured routine motivate and energize S-personalities
More about S type

C-personality

General Behavior

C-personalities are extremely analytical, and gravitate towards process, structure, and rules. C’s are intensely skeptical and use logic to objectively make decisions, rather than being swayed by emotions. If the data informs new logic, a C-personality is capable of being flexible and changing their minds quickly. C’s are often inventors and seek innovative, accurate solutions to the exciting new problems and projects they are entrusted to.

Temperament

C-personalities are reserved, autonomous people who usually prefer to work independently for long periods of focused work rather than multi-tasking. Although they enjoy long, thoughtful conversations about complex subjects, A C-personality is commonly marked by steady, stoic demeanor which can seem robotic at times. C’s often make connections with the people around them by finding common interests that can be discussed in detailed, in-depth discussions. They very rarely offer personal

anecdotes unprompted.
Four terms to identify a C:
  • Accurate
  • Analytical
  • Structured
  • Purposeful
Communication Style

C-personalities are extremely objective and might not use much inflection in their natural speech. They can seem dry and distant until prompted by a like minded interest or idea. They enjoy long, thorough analysis but will avoid small talk because it makes them uncomfortable most of the time. Because of the amount of time a C-personality spend analyzing details, they can often seem pessimistic. This isn’t necessarily true but to a C-personality, facts are facts. It’s hard to argue with this kind of data driven logic.

Four Easy-to-Remember Descriptors
  • A C-personality will use facts and analytical logic to explain nearly every situation in their lives
  • The C’s are our “facts and figures” people
  • C-personalities are primarily motivated by a desire to be correct but achievement is secondary to driving them
  • C-personalities are excellent at creating and enforcing rules. They can be counted on to ignore distractions and stay on track
More about C type