Any business leader knows that an organization is only as good as the people it employs. As an organization scales, this becomes more complicated than simply "hire the best people".
Excellent people are placed on teams, and how teams interact and perform makes a world of difference on each individual's impact. The best teams are balanced, empathic towards one another, accountable, and open.
DISC provides decision makers and team leaders with tools to create the best teams and supercharge their performance.
Forming the Team
While it's easy to think that getting a group of execution-oriented type A's together will result in a high-performing team, it's obvious that this won't works so well. In putting a team together, it's important to consider each DISC types strengths, and understand what a team will lack if missing that personality type. For example:
If you find a team encountering one of these issues, you might want to consider bringing in the correct personality type to round it out.
DISC also helps in deciding the appropriate roles for different team members. A high performing team employs each individual's strengths for the greater good of the team. Here are some ideas for different DISC types:
If you have a team with a D at the helm to make decisions, I's in charge of creative vision, an S to support the rest of the team, and a C to take care of the details, you're on your way.
Encouraging Empathic Communication
It's important to have a balanced team, but doing so requires that everyone understands each other. Each personality type has their own preferred communication style, and each type has to keep the other in mind as they communicate.
While every interaction has it's own nuance, there are a few that can be particularly quarrelsome:
When two D's get together, conflict is the inevitable conclusion. Both parties will be blunt, opinionated, and seek to have control over the situation. It's important to clearly establish responsibilities in this situation, and make them as distinguished as possible.
While D's and I's are both outgoing, they communicate very differently. A D is short and blunt, while an I tends to like to talk - a lot.
It's important for a D to keep in mind that I's are external processors, they need to talk through ideas to work them to a good conclusion. This goes against a D's natural desire to keep conversation short and to the point.
Along this vein, an I also needs to keep in mind that a D prefers to keep conversation short, and shouldn't get offended when a D cuts them off or requests they get to the point.
With completely opposite personality types, a D will have the tendency to absolutely trample over an S. Where S's are gentle and careful with their words, D's are blunt and outspoken- easily offending an S.
A D won't even mean to or realize they're offending the S, and an S isn't likely to confront the problem. This can lead to long-term instability and problems in the relationship that are never confronted and handled.
It's important for a D to be aware of their own natural bluntness when speaking to an S, and for an S to be assertive when they need to be.
Similar to a D and an S, I's and C's also lie on the complete opposite side of the spectrum from one another.
Where an I is outspoken, creative, prefers working with people, and focused on the vision for a projects, C's are reserved, detail-oriented, and prefer working independently.
I's are likely to feel the need to speak to C's far more often than they prefer, ruining the flow and focus they desire in their work. On the opposite end, C's are likely to be more independent and may come off as being rude or seem to dislike an I when they don't need to.
A healthy relationship can be established when an I is mindful of a C's preference of working independently, and a C can be mindful of an I's need to think aloud and find time to be supportive in this role, despite their natural tendency.
When team members get a good grasp on their own DISC type in context of the team, they can start to maximize cooperation according to strengths and weaknesses. For example:
A team who really understands each other will know how they can best support others, and when they needs to go to others for support.
Understanding your Team
There's no "winning" template for a successful team, it depends on the industry, functional role of the team, and project, but balance comes from diversity.
Take some time to think through both the general strengths and weaknesses of your team, as well as the individual personalities involved. Is your team missing a vital personality type, do the appropriate accountabilities need to be established, or do they just need help understanding each other? No matter what the scenario, a strong grasp of DISC can help charge your results.
Select the word that most describes you and the word that least describes you. Once you complete the DISC assessment below, you'll be able to see your DISC type.